.bwa-chat{position:fixed;right:22px;bottom:22px;z-index:999999;font-family:Arial,Helvetica,sans-serif;color:var(--bwa-primary,#002D49)}.bwa-chat *{box-sizing:border-box}.bwa-chat__launcher{position:relative;border:0;border-radius:999px;background:var(--bwa-primary,#002D49);color:#fff;padding:7px 17px 7px 7px;font-weight:700;box-shadow:0 10px 30px rgba(0,45,73,.22);cursor:pointer;display:flex;align-items:center;gap:9px;min-height:58px;transition:.22s}.bwa-chat__launcher:hover{transform:translateY(-2px)}.bwa-chat__mascot-shell,.bwa-chat__header-avatar,.bwa-chat__msg-avatar,.bwa-chat__typing-avatar{border-radius:50%;display:grid;place-items:center;background:#fff;border:2px solid var(--bwa-accent,#C4F23B);overflow:hidden}.bwa-chat__mascot-shell{width:46px;height:46px;flex:0 0 46px}.bwa-chat__mascot-shell img{width:115%;height:115%;object-fit:contain;transform:translateY(2px)}.bwa-chat__header-avatar img{width:116%;height:116%;object-fit:contain;transform:translate(-3px,2px)}.bwa-chat__msg-avatar img,.bwa-chat__typing-avatar img{width:118%;height:118%;object-fit:contain;transform:translate(-2px,1px)}.bwa-chat__badge{position:absolute;right:-3px;top:-4px;min-width:20px;height:20px;border-radius:999px;background:#FF4D4F;color:#fff;font-size:11px;line-height:20px;text-align:center;font-weight:800;opacity:0}.bwa-chat--nudge .bwa-chat__badge{opacity:1;animation:bwa-pop .5s ease}.bwa-chat--nudge .bwa-chat__launcher{animation:bwa-float 2.2s ease-in-out infinite}.bwa-chat__nudge{position:absolute;right:0;bottom:70px;background:#fff;border:1px solid #D9E6EC;border-radius:12px;padding:10px 13px;font-size:13px;font-weight:700;box-shadow:0 10px 30px rgba(0,45,73,.14);width:180px;opacity:0;pointer-events:none;transform:translateY(8px);transition:.2s}.bwa-chat--nudge .bwa-chat__nudge{opacity:1;transform:none}.bwa-chat__panel{position:absolute;right:0;bottom:72px;width:min(410px,calc(100vw - 28px));height:min(640px,calc(100vh - 110px));background:#fff;border:1px solid #D9E6EC;border-radius:16px;overflow:hidden;box-shadow:0 22px 58px rgba(0,38,61,.24);display:flex;flex-direction:column}.bwa-chat__panel[hidden]{display:none}.bwa-chat.is-open .bwa-chat__panel{animation:bwa-open .28s ease both}.bwa-chat__header{background:var(--bwa-primary,#002D49);color:#fff;padding:15px 16px;display:flex;align-items:center;justify-content:space-between;min-height:78px}.bwa-chat__header-main{display:flex;align-items:center;gap:11px}.bwa-chat__header-avatar{width:48px;height:48px;flex:0 0 48px}.bwa-chat__header strong{display:block;font-size:18px}.bwa-chat__header small{display:block;color:#D9E6EC;margin-top:4px}.bwa-chat__online{display:block;margin-top:4px;font-size:11px;color:#D9E6EC}.bwa-chat__online:before{content:"";display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--bwa-accent,#C4F23B);margin-right:5px}.bwa-chat__close{background:transparent;border:0;color:#fff;font-size:28px;cursor:pointer}.bwa-chat__body{flex:1;min-height:0;display:flex;flex-direction:column;background:#F7FBFD}.bwa-chat__messages{flex:1;overflow:auto;padding:17px 16px}.bwa-chat__msg{display:flex;flex-direction:column;margin:0 0 13px;max-width:90%;font-size:14.5px;line-height:1.52}.bwa-chat__msg-row{display:flex;align-items:flex-start;gap:8px}.bwa-chat__msg-avatar,.bwa-chat__typing-avatar{width:29px;height:29px;flex:0 0 29px;border-width:1px}.bwa-chat__bubble{padding:11px 13px;border-radius:12px;background:#fff;border:1px solid #D9E6EC}.bwa-chat__msg--user{margin-left:auto}.bwa-chat__msg--user .bwa-chat__msg-row{justify-content:flex-end}.bwa-chat__msg--user .bwa-chat__bubble{background:var(--bwa-action,#096BFF);color:#fff;border-color:transparent}.bwa-chat__route{margin:6px 0 0 37px;font-size:13px;font-weight:700;color:#075BDD;text-decoration:none}.bwa-chat__typing{display:flex;align-items:center;gap:8px;margin-bottom:12px}.bwa-chat__typing-dots{display:flex;gap:4px;background:#fff;border:1px solid #D9E6EC;border-radius:12px;padding:10px 12px}.bwa-chat__typing-dots i{width:6px;height:6px;border-radius:50%;background:var(--bwa-action,#096BFF);animation:bwa-dot 1.15s infinite}.bwa-chat__typing-dots i:nth-child(2){animation-delay:.14s}.bwa-chat__typing-dots i:nth-child(3){animation-delay:.28s}.bwa-chat__quick{padding:0 14px 12px;display:grid;grid-template-columns:1fr 1fr;gap:8px}.bwa-chat.is-lead-open .bwa-chat__quick{display:none}.bwa-chat__quick button{border:1px solid #C9DAE3;background:#fff;color:var(--bwa-primary,#002D49);border-radius:8px;padding:10px 11px;font-size:12px;font-weight:700;cursor:pointer;text-align:left}.bwa-chat__form{display:flex;gap:8px;padding:12px;border-top:1px solid #D9E6EC;background:#fff}.bwa-chat__form textarea{flex:1;resize:none;border:1px solid #C9DAE3;border-radius:9px;padding:10px 11px;font:inherit;min-height:42px}.bwa-chat__form button,.bwa-chat__lead button{border:0;border-radius:8px;background:var(--bwa-accent,#C4F23B);color:var(--bwa-primary,#002D49);font-weight:800;padding:0 16px;cursor:pointer}.bwa-chat__privacy{padding:0 12px 10px;background:#fff;color:#71828D;font-size:10.5px;line-height:1.35}.bwa-chat__lead{border:1px solid #D9E6EC;background:#fff;border-radius:10px;padding:12px;display:grid;gap:8px;margin-bottom:12px}.bwa-chat__lead-head{display:flex;align-items:center;justify-content:space-between;gap:10px}.bwa-chat__lead-head strong{font-size:15px}.bwa-chat__lead-back{border:0!important;background:transparent!important;color:#075BDD!important;padding:4px 0!important;min-height:auto!important;font-size:12px;font-weight:700;cursor:pointer;white-space:nowrap}.bwa-chat__lead input{width:100%;height:40px;border:1px solid #C9DAE3;border-radius:7px;padding:9px 10px;font:inherit}.bwa-chat__lead input[type="email"]{width:100%;height:40px;min-height:40px;padding:9px 10px!important;box-sizing:border-box;font:inherit}.bwa-chat__lead button{min-height:40px}.bwa-chat__lead a{font-size:12px;font-weight:700;color:#075BDD;text-align:center}@keyframes bwa-open{from{opacity:0;transform:translateY(14px) scale(.97)}to{opacity:1;transform:none}}@keyframes bwa-float{0%,100%{transform:translateY(0)}50%{transform:translateY(-5px)}}@keyframes bwa-pop{0%{transform:scale(.65);opacity:0}100%{transform:scale(1);opacity:1}}@keyframes bwa-dot{0%,60%,100%{transform:translateY(0);opacity:.35}30%{transform:translateY(-4px);opacity:1}}@media(max-width:600px){.bwa-chat{right:max(12px,env(safe-area-inset-right));bottom:max(12px,env(safe-area-inset-bottom));max-width:calc(100vw - 24px)}.bwa-chat__panel{position:fixed;left:10px;right:10px;bottom:calc(78px + env(safe-area-inset-bottom));width:auto;height:min(620px,calc(100dvh - 104px));max-height:calc(100dvh - 104px)}.bwa-chat__quick{grid-template-columns:1fr 1fr}.bwa-chat__form textarea,.bwa-chat__lead input{font-size:16px}.bwa-chat.is-lead-open .bwa-chat__messages{padding:12px}.bwa-chat.is-lead-open .bwa-chat__lead{margin:0;gap:9px;padding:12px}.bwa-chat.is-lead-open .bwa-chat__lead input{min-height:44px}.bwa-chat.is-lead-open .bwa-chat__lead-submit{min-height:44px}.bwa-chat__close{min-width:44px;min-height:44px}}@media(max-width:380px){.bwa-chat__quick{grid-template-columns:1fr}.bwa-chat__launcher-label{display:none}.bwa-chat__launcher{padding:6px}}@media(prefers-reduced-motion:reduce){.bwa-chat *,.bwa-chat *:before,.bwa-chat *:after{animation:none!important;transition:none!important}}